Your offers are
expiring while
you sleep

Yes. ResellerAI connects via eBay's official OAuth 2.0 — the same technology used by every eBay-approved app. We only request the minimum permissions needed: reading your offers, replying to messages, and accessing listing details. We never have access to your eBay password, payment methods, or the ability to list items on your behalf without your rules.

You're always in control. Every action is logged in your dashboard and you can review, override, or pause the AI at any time. For anything the AI isn't confident about — returns, disputes, unusual requests — it automatically escalates to you rather than guessing. You can also set a "review before sending" mode if you want to approve messages before they go out.

The messages are designed to sound natural and conversational — not robotic form replies. You choose your store's persona name and tone (friendly, professional, or brief). The goal is that buyers get a faster, more helpful response than they'd usually get. That said, if you want to include a disclosure that some messages are automated, you can add that to your custom instructions.

ResellerAI works for any category where eBay Best Offers is available — clothing, shoes, electronics, collectibles, and more. The AI customer service bot is most effective when your listings have good descriptions and photos for context. We've tested extensively in clothing/shoes, which is the highest-volume Best Offer category.

Returns, refunds, disputes, and anything that could escalate is always flagged to you immediately. The AI detects these keywords and never handles them automatically — you see them in your "Escalated" queue with the full message thread. We believe human judgment is essential for anything that involves money or buyer satisfaction issues.

eBay's built-in Best Offer settings are very basic — you can only set a single auto-accept/decline threshold, and it can't reply with a custom message. ResellerAI goes much further: percentage-based counters, custom messages that sound natural, per-item rules, an AI customer service bot for messages, pricing analysis, and a full dashboard showing everything that happened. It's what eBay's automation should have been.

We're in private beta right now, onboarding a small group of resellers to test the system and gather feedback. Beta users get free access during the beta period, a founding member discount when we launch, and direct input on the features we build next. Join the waitlist to secure your spot — we're working through it in order.

Right now: eBay (offer management + customer service + pricing). Poshmark, Mercari, and Depop are on the roadmap for cross-platform inventory sync. We're building eBay first because it has the most complex offer system and the highest ROI for resellers. Poshmark offer management is next.

Run the math: if you get 10 offers a week and 30% expire overnight (industry average), that's 12 missed sales a month. At an average of $40/offer, that's $480/month you're losing to expired offers alone — and $29 is less than 7% of that. Most beta users recover the monthly cost within their first 2 days. The ROI is unusually clear for software.

Even at low volume, ResellerAI saves you time on message replies — the 8 questions buyers ask again and again ("Does this fit true to size?" "Is there any damage?"). If you're handling 5–10 messages a day manually, that's 30–60 minutes of your day ResellerAI gives back. At any hourly rate you put on your time, it pays. The offer automation is the bonus on top.

Yes — beta users get free access during the beta period. No payment required to join the waitlist or get beta access. When we launch publicly, founding members who joined during beta lock in 50% off the launch price for life. There's also a 30-day money-back guarantee when paid billing starts — if it doesn't work for you, we refund. No questions, no hassle.

Not at all. Setup is: connect eBay via OAuth (one click), set your offer rules (a simple slider: "accept anything above X%, counter at Y%"), and optionally customize the AI's tone for your store. It takes 2 minutes. No coding, no CSV uploads, no IT required. If you can use eBay Seller Hub, you can use ResellerAI.